How to work with us

A transparent, streamlined workflow

Connect with Us

Inquiry us at skyb@21keg.com with your home furnishing needs, including product types, quantities, and customization preferences.

Price Quotation

Within 24 hours, we'll discuss your request in detail and provide a customized quotation for pricing, lead times, and additional services.

Order Confirmation

Confirm your order with a purchase order and a deposit (usually 30% of the total order value) once you're satisfied with the quotation.

Custom Design

If needed, collaborate with our design team for custom designs. Design mock-ups and samples will be shared for your approval.

Production and Quality Control

We'll begin production after your approval of design. Our quality team oversees every step, with regular updates on progress.

Delivery Logistics

Our logistics team handles packaging, shipping, and tracking to your location, keeping you updated on delivery details.

Pre-Acceptance Inspection

Before formal order acceptance, we'll conduct joint inspections to ensure furnishings meet expectations.

Invoicing and Payment

We'll issue an invoice based on the agreed terms. Payment will be processed according to the established schedule.

Ongoing Support

Beyond the sale, we provide post-sale support, maintenance, and address your concerns and inquiries.

Feedback and Improvement

Your feedback is invaluable. We'll use it to improve our processes and services for an ongoing partnership.

Contact Us

Got questions? We've got answers! Reach out to us for anything you need assistance with.

18 Howard Road #08-07
18 Howard Road #08-07, Singapore
contact us