A transparent, streamlined workflow
Connect with Us
Inquiry us at skyb@21keg.com with your home furnishing needs, including product types, quantities, and customization preferences.
Price Quotation
Within 24 hours, we'll discuss your request in detail and provide a customized quotation for pricing, lead times, and additional services.
Order Confirmation
Confirm your order with a purchase order and a deposit (usually 30% of the total order value) once you're satisfied with the quotation.
Custom Design
If needed, collaborate with our design team for custom designs. Design mock-ups and samples will be shared for your approval.
Production and Quality Control
We'll begin production after your approval of design. Our quality team oversees every step, with regular updates on progress.
Delivery Logistics
Our logistics team handles packaging, shipping, and tracking to your location, keeping you updated on delivery details.
Pre-Acceptance Inspection
Before formal order acceptance, we'll conduct joint inspections to ensure furnishings meet expectations.
Invoicing and Payment
We'll issue an invoice based on the agreed terms. Payment will be processed according to the established schedule.
Ongoing Support
Beyond the sale, we provide post-sale support, maintenance, and address your concerns and inquiries.
Feedback and Improvement
Your feedback is invaluable. We'll use it to improve our processes and services for an ongoing partnership.
Got questions? We've got answers! Reach out to us for anything you need assistance with.

